At Work On a Mac

I’ve been getting into photography a lot lately (you can see some of my amateur work on my smugmug gallery) and one of the decision I’ve had to take early on was to choose between the annually-updated iPhoto and Apple’s “pro” software Aperture to manage my library. I ended up with Aperture partly because of my desire to use a lot of plugins which Aperture 2 supports very well but the problem with the software is that iPhoto is updated every year and Aperture isn’t. iPhoto can export photos to Flickr and Facebook directly, it can recognize faces of your friends and can map the photos on a map.

To say that I wouldn’t mind having those features around is an understatement. There’s also a lot more I wish Aperture would do, including perhaps native export to some of the popular online sites to host photos (other than of course Flickr). SmugMug would be welcome in my case but there are others. We live in such an interconnected world now with medias being uploaded all the time, it makes sense to have native support for those online destination.

Hopefully we’ll see a new version announced in the new few months.

Jonathan Grenier Productivity

To the surprise of absolutely nobody, I ended up waiting in line all night again this year for the launch of Apple’s iPhone 3Gs in front of Montreal flagship Rogers store. And when I say it wasn’t a surprise for anyone, I do mean it. 4 people that night recognized me from last year.

The 3Gs is much like Mac OS X 10.6, it’s a mostly minor upgrade in this case focusing on a few highlights (Speed and Camera). A lot of people have been wondering if the upgrade is worth it from the original iPhone or from the 3G. After a few days using the phone, I can’t answer for everybody but I can say it was totally worth it for me.

The camera is great and I think that the touch to focus will make its way to pro cameras in the future. That’s a brilliant use of the touch screen and overall, the 3Gs takes very good pictures. It doesn’t have the N95/N96/N97’s camera (5MP+), but the autofocus, automacro and auto whitebalance go a long way in making good pictures.

The phone is also much faster. If you had both a 3G and an iPod Touch, you had probably noticed the Touch was much faster than the 3G and the 3Gs is now faster than both of them. Combined with the excellent (and free) 3.0 OS upgrade, it makes for a very speedy and very responsive phone. 3G games in particular got a big boost and once they start using OpenGL ES 2.0, it’ll be an even bigger difference.

One thing that really surprised me was the speed of the network. Here in Canada we are lucky enough that Rogers actually supports the new 3Gs “7.2Mbits” capability. Using USB tethering, I was able to download Firefox at 544KB/s, a very impressive speed. Given that tethering is free until at least december with a 1GB+ data plan, it’s an awesome feature for us in Canada.

What makes it all worth though is that more and more apps will make use of the better camera, the integrated compass and the voice control (through future APIs I expect to be part of an SDK update). The compass might seem like a useless feature, but look at the Augmented Reality apps on Android phones and you’ll see just how powerful it can be. 3.2 megapixels camera might not seems like a big deal, but a camera that can focus as close as 10CM can be very useful for scanning smaller stuff like barcodes.

Voice control already controls the phone and the iPod (and it certainly isn’t perfect yet — Apple still has some work here) but I can foresee a future where I’ll be able to tell my phone to read me the last received SMS or to control a game using my voice (”attack unit”, “defend base”, etc.)

Overall, much like the 3.0 OS update, it’s what the phone enables in the future that’s the most interesting. The 3.0 OS update will make apps much better because of the thousand new API and the new phone will also do its part with its added power and features.

It’s not a critical update by any mean, but it’s a very sweet phone. If you’re still on the original iPhone, it’s a no brainer update. If you’re on a dumb phone, run, don’t walk.

Jonathan Grenier Productivity

I have a 250 Gig hard disk that I pushed to its limits. Since I’m using Parallels and I have given it 42 Gigs of space, there is not much left… I also have two external drives of 500 Gigs and 250 Gigs that I use for back up and acrhives.

It was time to clean up the biggest files. There are two neat litlle programs to quickly find the biggest files on your Mac system: Whatsize and GrandPerspective. They have very different approaches. Whatsize is much more elaborate, allowing multiple views of the data.

But GrandPerspective is free and offers a very innovative view of the largest files on your hardisk. I guess the keyword is free.

François Reeves Productivity

There are a lot of Customer Relation Management (CRM) solutions out there to help you conduct business on a Mac. Some of them tap on Address Book others run a database or simply provide cloud computing, Software as a Service (SaaS). I’m really impressed by three of them for different reasons. In terms of price and ease of use, I recommend CONTACTIZER by Objective Decision. Be patient, this software is not bug free although none of the bugs are dramatic since it is in fact talking to Mac run applications (Address Book, iCal, Mail, etc.).

One of its most impressive feature is its mass mailer capability with email templates. The templates accept HTML and txt and conveniently include customizable fields that can be programmed to read your contacts to personalize your email. You can also set categories for your contacts and separate them in groups.

If we move up a notch we have to recognize Elements SBM by Ntractive. This is by far one of the best designed software I’ve seen in years. But are you and your organization ready for cloud computing? If the answer is positive then this is the one to buy.

Finally comes Daylite by Marketcircle, a cross between both solutions. A bit of a power horse and a power price. I guess it’s the price to pay for a very mature solution, seamlessly integrated to mail.

I also experimented with XTuple to no avail. Never succeeded in installing it. It looks promising but its interface is sort of dated and “PC” inspired.

Have fun contacting and keeping track of your marketing efforts.

François Reeves Productivity

I wanted to buy Adobe’s inDesign CS4. This has been one of the most painstaking buying experience ever. And believe me, I have been on the web since the beginning of times…

First the online store was slow, confused and plainly put, out to lunch. With perseverance and constant browser refresh, I finally got PayPal approval to talk to the archaic ColdFusion Adobe store which seems to have been programmed before CSS were invented, ignoring least path of resistance online buying concept and user-friendliness. Had I not needed inDesign CS4 to produce a magazine and had not Quark Express been so overpriced, I would have quit immediately.

Are you still with me? It’s not over it only gets worse. Then, I received a lame email basically saying that my order was being processed and that I would receive a download link eventually. This, after PayPal had approved the transaction! After 2 days of wait (order was placed over the week-end and everybody knows servers don’t work week-ends), I decided to call support. I had to wait 10 minutes to finally talk to a nice person with an Indian accent who told me the store was undergoing overhaul and was experiencing problems. Understatement of the year.

After this call, I finally received a confirmation email with a link to download asking me to login to start downloading. A dated Java application looking like it was part of the original 1984 Mac OS, started “managing” the over 1 Gig file transfer. Much to my surprised, the download got stuck on 86% and I had to stop it and restart it to finish off the 9 minute portion of this ordeal (it had been downloading all night!). Praise download management, all together now “It ain’t automatic and a human had to intervene to make it work”.

And to top it all, after all this I’m back to square one. After having received a second email confirming my serial number that is apparent on the web page where you actually download the application, I had the pleasant surprise of finding out that the installer does not accept it. SUPPORT, SUPPORT and SUPPORT again. Hey Adobe get your act together you’ re leaving money on the table… How many have resigned in front of such a disappointing online buying experience? When will it be resolved?

Inventory
Product is not showcased immediately on the storefront, i.e. you have to find it.
ColdFusion store should be dropped, it just does not cut it, too many steps and slow refreshes.
Why send an email to verify a transaction that has been approved?
Why such a long week-end wait time?
Why do we have to call support to obtain results?
Why send a second email for the link that does not contain the serial number?
Why send a third email with a serial number when the download page already includes that serial number?
Why is the serial number not working!

Who is minding the store? Let me know when you open…

François Reeves Productivity

If you are a registered iPhone developer, you can now download the beta version of the OS. The beta was unfortunatly released under NDA, so I cannot yet comment too much on it, but you can watch the full presentation by Scott Forstall (Senior VP iPhone Software) and Greg Joswiak (Senior VP iPhone/iPod Marketing) to get an idea of what’s coming.

As someone who now owns an iPhone, an Android G1 and a Blackberry curve, I can say that I’m really excited about what 3.0 will bring. To me, it really feels like Apple managed to fix 75% of what was clearly missing from the platform. Stuff like Copy/Paste was an obvious flaw, but the “1000 new APIs” that Apple announced will certainly have the biggest impact on the future of the platform. I really believe that applications will be quite a bit better once a few weeks go by and developers have a chance to update their applications.

I must say, I really wasn’t expecting this much and don’t take the (relatively small) amount of new end-user features alone when judging the 3.0 update.

Jonathan Grenier Productivity iphone, opinion

I finally got my copy of iLife 09 today and immediatly set out to install it and test the new features. I do have a problem though. I haven’t created a DVD in ages (I don’ t have kids), I never shot video either (damn it Apple, I want QIK on my iPhone), I’m certainly not a musician and the I’ve had so many problems with the podcasting part of GarageBand that I’ve given up a while ago.

So what am I left with? iPhoto and iWeb. Now, I code web sites for a living so you’ll understand if iWeb is perhaps not for me. I do intend on trying it out though to see how it compares to other simple editor. There’s a real value to these simple to use software and I’m glad Apple took the time to create one.

So, back to photos. I do like taking pictures. I have my Nikon D80 and a few nice lenses to go with it. I’m a good Apple fanboy though and a couple of months back, I switched from iPhoto 08 to Aperture 2.1 because I wanted a little bit more power and, well, Apple said it was better.

And now I’m kinda sad. I want to use and like iPhoto 09, but my iPhoto library is empty and my 200$ copy of Aperture is laughing at me. I would love to have the new Places and Faces functions. I would love the Flickr and Facebook integration. So are we doomed? Well, maybe not. There’s a rumor out there that a new version of Aperture (3.0?) could be released by early summer.

I’ll have a full review of iLife 09 in the coming weeks.

Jonathan Grenier Software ilife, rumor, Software

No comment really. 5,000 more Macs infected by a wicked Trojan installed during the activation of cracked Photoshop downloaded through BitTorrent streams.

The new Mac Trojan variant OSX.Trojan.iSerices.B, detected last Thursday, is found in the crack application bundled with copies of Adobe Photoshop CS4 for Mac. While the actual Adobe Photoshop installer is bug-free, the Trojan embeds itself into a crack application that serializes the program, Intego said. After downloading the pirated Photoshop, the crack application extracts an executable from its data, then installs a backdoor in a file directory, which is not deleted when the computer reboots. If the user runs the crack application again, the Trojan creates another executable with a different name, making the malware more difficult to trace and safely remove.

It might be time to install Avast if you’re hanging around nasty sites. There’s a huge difference between anti-virus and anti-malware. There’s not a lot of descriptive notes on Avast’s effeciency with new threats of the Trojan category. Give it a try and if it slows you’re system down too much, start acting defensively with safe behaviour (no visit to illicit sites, no clicking on attachments from strangers, no downloading of strange PDFs or software, no execution of jpegs and mpegs with browsing software, change root password every month, no getting your emails from public places without changing your user passwords afterwards).

What you might also do is create a web browsing user without administrative privileges, disable Javascript, use Firefox (especially good at phishing detection).

François Reeves Security, Software

I have an iMac running Parallels with Windows XP for various reasons, mostly because at the time, I couldn’t wait for Boot Camp and Parallels had beaten Apple to installing Windows on a Mac. Why Windows? I sometimes need to verify compatibility issues for business presentations, I tried and used some financial software that will only work in Windows and, mostly, I do not want to lose my Windows touch even though I have distanced myself over the years from that environment and way of thinking the user space. Parallels 4.0 would warrant its own review. Coherence, the ability to run Windows applications under Mac OS X and the possibility to run simultaneous Linux distributions, Windows XP, Vista and Windows 7 on virtual desktops makes this product amazing.

After hearing, reading and experiencing horror stories, I skipped Vista altogether, like a lot of people preferring XP over Vista any day. Since I read only good things about Microsoft’s Windows 7 and that I wanted to experiment with Boot Camp’s performance over Parallels, I decided to install the Windows 7 Beta on one of my MacBooks.

Because this is a blog, I’ll make an effort to keep it short and spare you an unpleasant downloading experience. It made me realize how different Microsoft and Apple were. I am sure both companies employ very bright engineers but, Microsoft seems to always manage to leave out the user in its design strategy. Downloading the Beta is a testimonial to that.

What if I were not new to Beta testing?

What does that have to do with anything? Microsoft wants to make sure you have a Windows Live sign on. I’m downloading a Beta, willing to invest my time to test it out. I would have giving you a false email just to make sure I miss an activation code? Also, it would be nice to always know how many steps are involved in any online transaction ahead of its completion, especially when superflous steps are added.

Now that’s a good one. I’m using Hotmail, a Microsoft product that cannot recognize an email stemming from— Microsoft. Attachments, pictures and links in the message have been blocked to protect me. Considerate, considering.

You don’t really need the product key for the install. Just hit return when you get to it. Microsoft, can you rethink this whole Product Key thing from scratch, putting yourself in the user’s seat? For future reference, it’s an annoyance, we always have to reinstall the system and end up losing the key. It’s a pain to enter even when we have it. Find another way. Diminish the unpleasant experiences of contact points with your brand and your products. Think different to paraphrase a famous Apple adage.

Yikes, go figure. In Microsoft I trust, in Akamai I… oh well, do I have a choice?

Microsoft is using a JAVA applet to manage the download, tsk, tsk. Thank you Sun. (couldn’t resist that one )

Now for some positive aspects of Windows 7. It installed relatively quickly, far from the over 2 hours I had spent installing XP and its updates and Parallels. It feels funny to see my MacBook wearing Windows. The Intel processor, Boot Camp, FreeBSD and Mac OS X transforms the Mac into a unique development machine. I like it a lot.

It boots very fast, finally (Apple take notes). To boot off Windows and to run Boot Camp at start-up, hold the “alt or option” key. Windows 7 looks very promising and has an intuitive feel to it. I like the way it manages networks. I don’t like another long key we have to write down for future pairing of computers with this local network. Email anyone?

I will now proceed to install software and see how it runs. As I said, I like the performance, the look and feel and the speedy start-up. The interface is well done and flowing. I’ll keep you posted when I really try it out.

François Reeves Productivity, Software

As you probably know by now, the DMG disk image of iWork that’s circulating on Bit Torrent has a trojan in it that infects the Mac and then tries to connect to remote machines to do a DDOS attack on them. To my knowledge, it’s the first Mac “virus” that actually managed to make a splash and that actually tries to do something evil. At this point, the reports online are talking about 20,000 infected machines.

There’s a couple of things to mention here. First, this might finally make people realize that the Mac OS X operating system is not secure. Now before you get upset at me, I do realize it’s a much better architecture than a typical Windows version, but as this trojan shows, regardless of what the OS does, there’s nothing you can do to prevent user stupidity. And yes, I do consider downloading a random disk image from a random server somewhere and installing it (while, of course, giving the installer your admin password) stupid.

The second thing is that this really shows to me that no matter what businesses do, some people will always pirate the software. In the gaming industry, there’s a lot of arguments from pirates that games are pirated because the DRM is obstrusive and that if they would remove the user annoyances they would buy it. In this case, Apple removed the only “protection” on their $79 office suite — a serial number — so that it’s easier for the buyers and the first thing people do is upload the disk image to the net and at least 20,000 people then download the image.

That’s just sad. What’s the reasoning behind this? It’s not as if the office suite is overpriced. It’s not as if it comes with DRM that will annoy you a lot. It’s not as if it comes from a company we hate.

No, it’s just that some people will steal just about anything online because unlike in the real world, they get to do it anonymously.

Jonathan Grenier Off topic